Privacy policy

Last updated: [September, 2026]

1. Introduction

The Water Jet Sweden Group (“Water Jet Sweden”, “we”, “us”, or “our”) is committed to the protection of personal data and respects your right to privacy.

This privacy policy describes how we collect, use, store, and protect personal data when you visit our websites, contact us, or use our products and services. The policy also outlines your rights under applicable data protection legislation, including the EU General Data Protection Regulation (GDPR). The Water Jet Sweden Group comprises Water Jet Sweden AB (org. no. 556516-9066), Water Jet Sweden GmbH (org. no. HRB 112382 B), and Water Jet Polska Sp. z o.o. (org. no. 191560067).

 

2. Data Controller

The company within the Water Jet Sweden Group with which you are in contact, with which you have entered into an agreement, or whose website you are visiting is normally the data controller for the processing of your personal data. In certain cases, personal data may be processed jointly by several companies within the Group in order to provide sales, service, support, training, and after-sales services globally.

For questions regarding this privacy policy or how your personal data is processed, please contact:

Water Jet Sweden AB

Teknikvägen 4 372 38 Ronneby, Sweden

E-mail: privacy@waterjet.se

Telephone: +46 457 455 440

 

3. Personal data we process

We may process personal data that you provide to us, for example when you:

  • Contact us via web forms, email, or telephone.
  • Request a quote, product information, or technical advice.
  • Register for training courses, webinars, or events.
  • Order products, spare parts, or services.
  • Subscribe to newsletters or other marketing communications. The personal data we may process includes, among other things:
  • Name
  • Position or title
  • Company name
  • Email address
  • Telephone number
  • Invoicing, delivery, and contact details
  • Information related to support cases, service assignments, or orders

When you use our websites, we may also collect technical information such as IP address, browser type, device information, visitor data, and usage patterns.

 

4. Purposes of processing

We process personal data to:

  • Respond to questions and inquiries.
  • Provide quotes, product information, and technical support.
  • Deliver products, spare parts, and services.
  • Manage customer, supplier, and business relationships.
  • Administer training courses, seminars, and events.
  • Send newsletters and relevant marketing information.
  • Improve our websites, products, and services.
  • Maintain IT security and system operations, and prevent unauthorized use.
  • Comply with legal obligations and regulatory requirements. We process personal data only for specific, explicitly stated, and legitimate purposes.

 

5. Legal basis for processing

Personal data is processed based on one or more of the following legal grounds:

  • Performance of a contract or measures taken prior to entering into a contract.
  • Compliance with legal obligations.
  • Legitimate interest, for example, for customer service, business development, and IT security.
  • Consent, when such processing requires your explicit approval.

If the processing is based on consent, you have the right to withdraw that consent at any time. A withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.

 

6. Sharing of personal data

To provide products and services globally, personal data may be shared between companies within the Water Jet Sweden Group.

We may also share personal data with selected third parties that process data on our behalf, such as:

  • IT and cloud service providers
  • CRM and business system providers
  • Logistics and transport companies
  • Training and event partners
  • Public authorities or other parties when required by law

All recipients are required to process personal data in a secure and confidential manner.

Water Jet Sweden never sells personal data to third parties.

 

7. International transfers

As the Group operates internationally, personal data may be transferred to and processed in countries outside the country where the data was originally collected.

When personal data is transferred internationally, we ensure that appropriate safeguards are implemented in accordance with applicable data protection legislation, for example through the use of standard contractual clauses or other approved transfer mechanisms.

 

8. Storage of personal data

Personal data is stored only for as long as is necessary to fulfill the purposes for which the data was collected, or for as long as required by law, regulation, or a decision by a public authority.

When the data is no longer needed, it is securely deleted or anonymized.

 

9. Your rights

In accordance with applicable data protection legislation, you have the right to:

  • Receive information about the personal data we process concerning you.
  • Request the correction of incorrect or incomplete data.
  • Request the deletion of personal data when the legal conditions for doing so are met.
  • Object to certain processing.
  • Request a restriction on processing.
  • Request data portability where such a right applies.
  • Withdraw your consent.

You also have the right to lodge a complaint with the relevant data protection authority if you believe that the processing of your personal data violates applicable legislation.

 

10. Cookies

Our websites use cookies and similar technologies to ensure website functionality, improve the user experience, and analyze the use of our services.

Necessary cookies are always used. Analytics, statistics, and marketing cookies are used only with your consent where required by law.

More information is available in our Cookie Policy.

 

11. Contact details

If you have questions regarding this privacy policy or our processing of personal data, you are welcome to contact us:

Water Jet Sweden AB,

Teknikvägen 4, 372 38 Ronneby, Sweden.

E-mail: privacy@waterjet.se

Telephone: +46 457 455 440